Don Cooper, The Sales Heretic™
Sales Training Seminars, Workshops & Keynotes
Whether you’re a salesperson, sales manager, business owner or CEO, there are a lot of skills that are necessary for success. A short list might include communication skills, sales skills, people skills, negotiation …
Continue Reading about The Single Most Important Success Skill →
Everyone experiences slumps occasionally. Not that that’s much consolation when you’re stuck in one. All you care about is how to get out of it. Listen to my appearance on Breakthrough Radio with Michele Price. In this …
The way you answer the phone seems like a trivial, irrelevant detail. Yet it sets the stage for everything to follow and creates a powerful impression that can either work for you or against you. Think about it—When …
Continue Reading about Are You Turning Off Buyers Just by Answering the Phone? →
I recently received this message in my LinkedIn mailbox (the names have been changed to protect the guilty): Eric Miller Junior Sales at Tuttle and Hobart Integrated Supply Howdy! I was checking out your linkedin …
Sales is service and service is sales. So if you want more sales, you need to be providing more than just good service. You need to provide exceptional service. What does that mean, exactly? Listen to my appearance on …
Continue Reading about The Five E’s of Great Customer Service →
Salespeople--along with professionals, business owners, and others who have to sell as part of their jobs--are always looking for magic words. Words and phrases that will quickly capture a prospect’s interest, easily …
Continue Reading about The Best Thing You Can Say to a Prospect →
