The single biggest obstacle to closing the sale isn’t your price, your competition or your prospect. It’s you. Specifically, it’s your subconscious beliefs and fears about closing. Most salespeople are hindered by …
13 Characteristics of Top Salespeople
There are average salespeople, and then there are extraordinary salespeople. What’s the difference between the two? I’ve had the privilege of speaking to, coaching, and training tens of thousands of salespeople over the …
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Perception Is All That Matters for Your Sales
Every business speaker, blogger, podcaster, columnist, and comedian owes a huge debt of gratitude to United Airlines. In forcibly dragging a paying customer off an overbooked plane at Chicago’s O’Hare airport, United has …
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26 Ways to Boost Your Customer Loyalty
Every business wants more customer loyalty. Loyal customers are the easiest and fastest to sell to. They buy more often. They don’t beat you up on price. They forgive you when you make a mistake or encounter a problem. …
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