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Archives for July 2010

How “Intensive Listening” Can Help Your Sales and Customer Service

July 29, 2010 by Don

Intensive Listening for Sales and Customer Service

When we have something important to say, we not only feel a need to express it, we feel fear that we won’t get the chance, because so often we are interrupted, drowned out or brushed off. A tactic I call “Intensive … [Read more...]

Filed Under: Sales

Great Thoughts on Sales, Business and Success IV

July 23, 2010 by Don

Great Thoughts on Sales, Business & Success 4

Great quotations can make you think, laugh or persevere. Sometimes all three at once. Here are some more of my favorites: “No computer network with pretty graphics can ever replace the salespeople that make our society … [Read more...]

Filed Under: Sales

The Retail Doctor’s Guide to Growing Your Business

July 15, 2010 by Don

Retail Doctor’s Guide to Growing Your Business

The last couple of years have been grim for retailers. The still-vacant shopping malls that dot the landscape like 21st century ghost towns bear silent testimony to the difficulties of trying to keep a retail operation … [Read more...]

Filed Under: Sales

Six Things Manufacturers and Franchisors Can Do to Boost Sales

July 8, 2010 by Don

I regularly talk with executives in a number of different industries, and while I’ve heard a variety of reports about sales trends so far this year, one consistency is this: Virtually everyone I’ve talked to recently has … [Read more...]

Filed Under: Sales

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