Listen to my interview with Roger Cridlebaugh on Experts Unplugged. In this 30-minute segment, you’ll hear: • The right way and the wrong way to sell • How to figure out who your best prospects are • The importance of …
Kung Fu, Control and Your Sales
In the animated film Kung Fu Panda, the wizened Master Oogway advises his disciple, Shifu, to give up the illusion of control, a concept Shifu has trouble accepting. It’s a concept many salespeople have trouble accepting …
Trade Shows Still Valuable for Making Sales
A recent survey by Tradeshow Week magazine confirmed that, even in a recession, trade shows provide great opportunities for increasing your sales. The survey, conducted in June, found that while overall tradeshow …
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What’s More Important: Your Policies or Your Customers?
Last week, Scott Coors (of the Coors Brewing family) and Dr. Dave Hurt went to eat at the Denver outpost of Houston’s Restaurant. The two were denied a table, however, because Hurt was wearing a sleeveless shirt. While not …
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Serve Your Community as Well as Your Customers
Non-profit organizations face a never-ending struggle for resources to assist their communities. You can help, while potentially boosting your sales in the process. Getting involved in community service can increase the …
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The High Cost of Poor Customer Service
In March of 2008, musician Dave Carroll—of the Halifax-based band Sons of Maxwell—was seated on a United Airlines plane at a gate at Chicago’s O’Hare airport when he heard another passenger exclaim, "My God, they're …
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